Tips on Public Feedback Survey

If you haven't heard that we are collecting information from you, the public, on your broadband service (or lack thereof), visit our web site, download the form, and send it in to us. Alternatively, you can fill out the survey online with the Interactive Map after using the address lookup tool.

Link to CPUC web site to download the survey

Link to the California Interactive Broadband Map


Here are some tips when filling out the survey.

1. It helps us if you claim to not have any broadband service that you first check the Interactive Map for your address and contact the providers listed for your address. Here is an example of where this did not happen. Notice there is no "current provider" listed.

 

2. Here is a list of providers who claim to serve this address. If we know that the resident was denied service because it wasn't available, then we have a strong case to counter a provider's claim of availability.

April 2013 Field Test Result Findings Now Available

Without further delay, we finally published our findings from the April 2013 field test. The paper is called "Measuring Mobile Broadband in California, Round 3 Mobile Field Test Results, April 2013." Here is the link:

Mobile Field Testing Report - April 2013

T-Mobile Beats Verizon!

Mobile tester David Hugens experienced something unusual conducting his rounds. Mobile broadband behemoth was briefly dethroned by the plucky upstart T-Mobile. This test was conducted in the hills ten miles south of Antioch.

California - an LTE state of mind

Sure, both Verizon and AT&T have been operating LTE (Long Term Evolution) networks for over a year already, but now we've been able to capture LTE speeds on the remaining two major mobile carriers -- Sprint and T-Mobile. See table below with the fastest clocked upstream and downstream TCP speeds in this round of testing so far.

Latest Version of CalSPEED Now Available at Google Play

Our latest version of CalSPEED includes a provider address look-up function. Along with being able to test mobile speeds and keep a record of your results, this version includes a mobile viewer, with which you can click a point on the map and find which broadband providers offer service at your address for all types of technologies. Each time you use CalSPEED to conduct a speed test, the data from your test feeds into the state Interactive Broadband Map (www.broadbandmap.ca.gov). As of the end of September, intrepid citizens have conducted over 2,000 tests on this app and we would like to increase that number because it will increase the accuracy of our broadband validation efforts.

CalSPEED Around the World

Folks all over the world are testing their mobile broadband speeds with CalSPEED our mobile app for android phones that can be downloaded to your phone at Google Play. We have had 2,400 tests so far and we prefer folks conduct their tests in California, do it outside and not use CalSPEED to test their wifi. Be part of the CalSPEED glamour and excitement, it has international cache, download the app to your android and start testing.

Trying to Finish Fourth Round by Chistmas

We are almost done with the fourth Round of mobile field testing. We have completed 82 percent of our scheduled tests at 1,990 locations. Our fourth Round has been particularly ambitious because we added 790 locations. With the increased testing, the fourth Round results promise to be more statistically significant than previous rounds.

So far, we have seen some improvements in all of the providers' peformances. Sprint started strong but for the past few weeks has slowed a bit. T-Mobile has also experienced some rough patches with slow speeds, while Verizon has continued to improve their network by generating high mobile broadband speeds in some surprisingly remote locations. 

Here is to more fuel to finish the job.